Extend Page Editor / Template Editor to Include Knowledge Base Articles

[basil]

Curently, we are very limited in terms of what we can create on a knowledge base article in terms of custom code. For example

• Serial number lookup field custom script
• Shipping status lookup custom script
• HTML tables
• Complex layouts
• Download buttons
• Forms

For pages / landing pages one is much less restricted. So I would love it if you can give us the edit tools you have for pages also for knowledge base articles. This would be a game changer in terms of flexibility of the KB. This would also give features like revision history to KB articles and planned publication dates.

[basil]

Hi everyone!

This idea's status has changed from ‘Being Reviewed’ to ‘Idea Submitted’. This change is due to our improvement project to update our Ideas Forum statuses in order to provide better transparency into how we are listening to your feedback.

“Idea Submitted” means that our product teams are aware of this feedback and are monitoring the need for this feature alongside other inputs that determine their priorities & roadmap.

For more details about the statuses we use on the Ideas Forum & what they mean, you can read this community post here.

[basil]

We are reviewing bringing custom code to the Knowledge Base and will provide more information on the feature as soon as it is available.

[EllenC]

Please can you also add the ability to add code snippets to knowledge base articles? 

[JasonWintermeye]

Code snippets would be great, please get this implemented.

[DanaEpp]

Yes please. The custom configuration would be greatly appreciated.

It would also be nice if we could have callouts / tables so we can show warnings/info/notes that we want to isolate.

[ipowell]

I agree... This would be great! 

[Stratshock]

@hubspot devs,

This feature is extremely important. As of now, the articles have very limited features and capabilities.

[goconnor]

We are reviewing bringing custom code to the Knowledge Base and will provide more information on the feature as soon as it is available.

[jean-david]

It would also help to automate translation based in script integration.

[RUshe]

I'd like to opensource it, but at this moment, I do not believe we want to reveal the entire product here. I will speak with and spot what he thinks about maybe freeing a number of our code we did for our mininum possible product(MVP) when we were pitching the concept.

[hhiggins]

Hi everyone!

This idea's status has changed from ‘Being Reviewed’ to ‘Idea Submitted’. This change is due to our improvement project to update our Ideas Forum statuses in order to provide better transparency into how we are listening to your feedback.

“Idea Submitted” means that our product teams are aware of this feedback and are monitoring the need for this feature alongside other inputs that determine their priorities & roadmap.

For more details about the statuses we use on the Ideas Forum & what they mean, you can read this community post here.