Hi,
We have a paid Started subscirption, but can’t login. We get the following message:
However, none of the other users / admins logged-in or changed the settings, and our account is active (and paid).
After trying to proceed, we get the message: “It looks like you’re already using HubSpot.”
I can’t access support since can’t logged it to my account.
Any advice?
Hi @YRozenberg,
Thank you for asking the Community!
Have you tried the option “Forgot my password”? Would it work this way?
Otherwise, you can follow the troubleshooting steps in this article.
Also, can you please fill the form at the bottom of this article so that the Team can check on this.
Someone from the Team will then get in touch with you.
Thank you and have a great day!
Best,
Bérangère
