I’m unable to change the Status of the “Live chat & chatbots” channel On/Off or Delete the channel altogether!
Can someone help, please?
Thank you.
Hi @AlbBnb,
Thanks for reaching out!
To turn off chat flows (live chat or chatbots) you can do this by navigating to Conversations>Chatflows and then toggle off the grey button under “Status”.
I also wanted to share this help article on how to delete a conversations inbox in case you would also like to delete the inbox associated with the chatflow.
Hope this helps!
Best,
Kristen