I’m reaching out to share a product improvement suggestion for the Lead Scoring feature, specifically around how points are awarded when multiple conditions are connected with AND logic.
Current Behavior
I’ve noticed that when a scoring rule has multiple conditions joined by AND, the system appears to award fractional/partial points rather than treating the rule as an all-or-nothing block.
Example from my setup
I have an event-based scoring rule configured as follows:
- Condition 1: Form interaction → Form name → is none of → Lead Intent Topic - Thank You Page / Rich content - Lead Intent Topic - Thank You Page
AND
- Condition 2: Page title → doesn’t contain any of → “webinar”
Points assigned: 7 points
Section limit: +/- 14 points
What I observe: the contact receives 3.5 points instead of 7 — exactly half of the configured value.
