I cannot connect from Hubspot to my paid Google Workspace Gmail anymore.
This was connected for few years.
Now, it is disconnected for 3 days.
I try to reconnect, but I receive this error message.
GmailSubscriptionError{type=INITIAL_WATCH, error=googleApiErrorForApiRequest(GoogleApiError{error=ErrorBody{errors=[Error{domain=global, reason=rateLimitExceeded, message=User-rate limit exceeded. Retry after 2024-02-26T12:16:36.009Z}], code=429, message=User-rate limit exceeded. Retry after 2024-02-26T12:16:36.009Z}})}
Does anyone know what to try? Or how to fix this, please?
Hi @viteku,
Unfortunaltey it looks like you have exceeded one of the rate limits for the Gmail API. This is probably because you have sent too many emails in a short period of time.
Was there an automation that sento out a batch of emails? Identifying what caused the issue so it doesn’t happen again is your best bet because Google doesn’t have a way to appeal these limits directly.
We also build an app using the Gmail API, so I’ve seen these types of errors before. Always quitr frustrating because they are intended to stop bad actors, but it’s normally a mistake that triggers them and not mallice.
Cheers,