There needs to be away to make a blanket setting across all users to have the default setting for Logging emails toggles off on the Gmail extension app. Just the default part though. Still the ability to select it for indivudal emails.
Reason being, our users use their company email for communication that is also with people that are NOT our clients. Having this setting toggled on is making any and all email address auto add to our CRM as marketing contacts which is maxing out the number of marketing contacts we have for people that are not our clients and were not intended to be in our CRM.
Yes, indivudually they can turn it off in the settings. But this is not scalable as we cannot monitor who follows those isntructions and theres no ability to stop them from turning it back on.
This is a major hole in Hubspot system and is seriouslt costing our company some serious $$$. We cannot even identify which contacts were not intended to be set to marketing contacts
A solution is needed ASAP