I created a workflow with if/else branches and what I find is that emails in the later part of a flow are receiving a higher send volume in comparison to the first emails.
I’m uncertain how the system skips the first email - checking the error there isn’t anything referring to the send failure or error.
Hi @IzzatyBadrol,
How exactly are you determining that emails later in the workflow are sent more often than emails at the beginning of the workflow?
If emails are skipped, you should find an explanation in the action log of the workflow. From the workflow editor, click Details in the top left corner and into the Action logs tab. You can use the Event dropdown to filter for Errors or simply scroll down to check.
If you’re not sure how to interpret the errors or log, feel free to share a screenshot.
Best regards!
