I’ve just created a new contact-information property “Requested Pilot by Email”. It’s a checkbox.
I go to my contacts. Add view. Edit Columns. I find “Requested Pilot by Email”. I check it.. It shows up on the right under “Selected Columns”. So far so good. I click apply. It’s not there. No explanation - it just doesn’t show up in the table. If I go to edit columns again, it’s no longer in Selected columns. I can add other columns, just not that one.
Why are my selected columns not actually showing up when I click apply? Is this just a bug in Hubspot?
I had this issue recently as well; after the creation of a property a column added to a view would simply not appear. The issue resolved itself after a while. In this case, it was a scoring property and I assume that it took a moment for HubSpot to propagate the changes through the CRM before it would display it.
Can you check whether it’s possible now? If not, can you please try another browser / private tab?
Yep exactly - it started working about half an hour after creating the property, so it looks like the answer is “just wait half an hour or so”.
So, that’s something to fix. At a minimum an error message saying like “Hey bud, sorry I can’t add some of your columns because some of our servers are telling other servers that the properties you added as columns exist. Just go take a break and come back in around half an hour, it’ll probably work then”