ticket characteristics

hello my problem is that i have a characterictics that i cant edit because the system thinks it is used. but thats wrong. ideleted it everywhere but it thinks still its used. the support couldnt help me and sai i should ask here..


here you see that it says it is used

here you see that its not even listed anymore

Hi @JFux,

Just to confirm, after removing the column from your view, have you saved the view again before checking whether the property is still in use?

If you did, have you checked whether the property is used in a view filter, not column?

If that doesn’t work, I’d recommend simply deleting the filtered view and recreating it. This might help with HubSpot not obsessing over this view anymore.

Best regards

i had to delet the filtered view and set it as a new one.. now it worked. thank you