Chatflow to Chatflow Handoff

For developers to easily build complicated chat flows or isolate a chat flow, a great idea would be to allow the chat flow to lead into another chat flow.

This is to allow for easy building of a large chatbot that someone may have a few different larger chatflows they want to incorporate.

Absolutely! How is the only other idea of this type I’ve seen. I was actually just trying to figure out if I could build out a Chatflow handoff last night! Here was my thought process:

  1. Welcome. What can we help you with? Option A, B or C?
  2. If A, then Chatflow A
  3. If B, then Chatflow B
  4. If C, then Chatflow C

Having the ability to move from Chatflow to Chatflow (much like moving a contact from Workflow to Workflow), would allow us to not only build more complete automated user experiences, but it would allow us to more easily adjust certain parts of the Chatflow without disrupting others.

Yes, yes, yes please!

Totally on board with this! As I’m currently building a chatflow that is getting very long. For my own mental power and ability to keep things straight, I’d love to break it down into a series of flows that are more managle and easier to think through.