Wouldn’t it be nice if Call Recordings had a setting for ‘manual recording’ by Default? Obviously keep the setting to auto-record, but it has been a major pain point for my workflow to constantly stop recordings for ‘Junk’ calls.
If it connects/seems worthy of a recording it would be nice to manually record instead of auto-record based of consent laws.
Status: Idea Submitted
+1 one from me for this!
I fully agree to this important adjustment in call recording function.
To inform customers automatically when they give me a call that he will agree to call recording automatically if they stay tuned, causes high bounce rates. At least in Germany, customers do not accept phone call recording if they don’t see a need on this.
On the other hand, it will be great to to have the option to start recording during a call. I could ask customers if he accepts recording from this time on and we can close a deal right away without the need to send contracts by email forth and back.
Down the road: HubSpot Development team, pls. get this work APAP. Thanks a lot!