Hi folks!
I’m happy to report that you can now seamlessly create new issues directly from HubSpot using a Workflow. This helps to create a more seamless experience for your teams and reduces turnaround time for your client to have their issues resolved.
Using ticket-based workflow, you can set the enrollment triggers that you would like to create a Jira. Once enrollment triggers are defined, select ‘create Jira issue’ from the workflow action. Each time this workflow is triggered, a new issue will automatically be created directly in HubSpot and associated with the relevant HubSpot Ticket
This is now available for all Service Hub Professional & Enterprise customers.
Best,
Joe
Ideas Forum Manager