Hi Josh-
I tried to do this but could not find PROFILE in the Hubspot App as an option. Also, I was wondering …i used to hear a sound like a bell when i got a new chat message…now it is just a pop up. I am talking about using this on my laptop not iphone btw. So i am so used to ignoring pop ups and often miss those, but liked the bell. All of a sudden after i was telling my coworkers about the awesone bell …it stopped working. I contacted you guys and it started working again but only for a short time (less than an hour). What do i do to make this work again and for good?