HubSpot Ideas

EllenG

Service Hub Conversation Inbox Print

Please add a feature allowing users to print conversations (i.e. emails, chats) from the Conversation Inbox. 

 

To do this now, you wold need to use snipping tool (which is rather frustrating if you are tryign to print a long email and therefore need to snip, print, snip, print, snip, print...)02.05.2019.Conversation.Print02.05.2019.Conversation.Print

14 Replies
doneill
HubSpot Employee

I have a customer who would also find the ability to print conversations extremely useful.

olavoskarsen
Member

We cannot print emails using hubspot.  ALL other apps I can print out emails. This is bad. The only support team gets me to do is write here. How to print in hubspot? NO PRINT, sorry

mem
Member

My team also really want this feature (in the ticketing view as well). This has become an issue that adds an extra step for our team. It's a basic feature, you should be able to print emails.

artemtour
Member

It is a must-have feature for us! And it is a standard for any communication system. 

AnnaScotland
Contributor

We would also really appreciate this feature as our admin team are spendig ages snipping and printing making them very inefficient

jdetwiler
Member

We would defintely like to request this feature asap for Customer Service, Client conversations, comments, etc. Can you please give us an update on arrival time for this feature. Printing should definitely be standard.

Thanks.

 

Sharron
Member

We really need this feature too! Ofcourse we'd rather not need to print anything, as it would be more enviromentally friendly. But it will take quite some years until software can replace everything paper in the average office! Until then, please give us this VERY needed and VERY basic feature....

klslusher
Member

This is a very important function for us, as we need to print customer permission emails to PDF.  Our customer care team needs to have the ability to upload those printed emails to a submission form for our records.

atol_kelly
Member

Just another late vote for this one. Similar to @klslusher we too have a compliance need to print some of these conversations.

MSerra
Member

My organisation would also find this very useful!

SingaporeMath
Member

I am 100% in favor of this idea. Hubspot team, please please add this as soon as possible. It is so essential to our processes and this function would be extremely helpful for us. Thanks for your consideration! 

richard88
HubSpot Employee

I know many teams that would find value in this!

richard88
HubSpot Employee

Cross posting here we should all comment // up vote on the related post linked here: https://community.hubspot.com/t5/HubSpot-Ideas/Print-option-for-emails/idi-p/348295

BClare
Member

Our team inbox recieves some emails which must be printed and filed for audit purposes.

 

Not having a print function in Hubspot means they have to also recieve all the team emails into their own inboxes as well so they can print from there, doubling the emails they have to sort through and manage.