When HubSpot content sources are initially connected to the Customer Agent, any subsequently published content appears in the ‘Unused’ section. Currently, each new piece of content must be manually added as a source for the AI Agent.
For rapidly growing companies with frequently expanding knowledge bases, this manual process is unsustainable and prone to errors. Manually adding numerous daily updates is time-consuming.
Key Pain Points:
- Manually adding content for the Customer Agent is inefficient and slows down the performance of the Agent.
- The current limit of selecting only 15 items at a time for wenn adding used content to using is a major bottleneck.
We propose a setting that allows super admins to configure automatic inclusion of all newly published content from synced HubSpot sources for AI use, eliminating manual addition.
