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Solved
Jochen_K on June 29, 2022
Hello, please help with this issue: In Hubspot Marketing Software a practical exercise does repeat over and over. https://app.hubspot.com/academy/8937771/tracks/5/33/918 After doing and closing “create a Buyer’s Persona” even 3-4 times read more
1 upvote
2 Replies
Accepted Solution
HubSpot Moderator
June 29, 2022 13:16
Hello @Jochen_K , Thank you so much for reaching out! I took a look at our backend tool and it looks like the buyer persona is currently in r...read more
Solved
NBNY3 on June 28, 2022
Two practical exercises for my HubSpot Sales Software certification are not completing. The other ones have completed and been graded- making me worry something is wrong with these two even though not a ton of time has went by. I also have seen seve read more
0 upvote
2 Replies
Accepted Solution
HubSpot Moderator
June 29, 2022 09:43
Hey @NBNY3 , Thank you for reaching out. You are all set, you should see your certification now. Always, Anissa
CSawier on June 22, 2022
Hi, I have completed 11 Academy Certifications over the last few months. One thing I have noticed is that all reference Personas, the Buyers Journey and Ideal Client Profile but each course give a different slant or additional insight. Many peop read more
HubSpot Moderator
June 23, 2022 13:05
Hello @CSawier , Thank you so much for reaching out! That is amazing to hear that you have taken so many courses. We love to hear it! I will ...read more
kzeise13 on June 16, 2022
Good afternoon, I have a few Academy certifications that are connected with my previous employer that I'd like to have transferred over to my new one, but I don't have access to the old email accounts. Can someone assist in transferrring these o read more
1 upvote
1 Reply
HubSpot Moderator
June 17, 2022 05:02
Hi @kzeise13 , Thank you so much for reaching out to us! Can you please send me a direct message with your old e-mail address and the ...read more
NFletcher on June 15, 2022
Hello, I didn't get a chance to transfer my certification before my former company closed my old email account. Is it possible for someone to transfer it to my new account? Old company email: *email removed by moderator* New email & read more
0 upvote
3 Replies
Community Manager
June 21, 2022 11:14
Got it, @NFletcher I've reached out to via DM to confirm the email addresses. Cheers Mia, Community Team
Rahib on June 13, 2022
Hi, I just finished giving my HubSpot Marketing Software which I passed. Unfortunately, I cannot preview, download or even share my Certificate. I toggled the switch on above the code, but I still can't preview or download the Certificate. A soluti read more
HubSpot Moderator
June 13, 2022 14:11
Hello @Rahib , Thank you so much for reaching out. Can you try to toggle the sharing off and on again either the embed toggle or the one on ...read more
rajeev_12 on June 13, 2022
Hi there, I have completed my SEO certification and I was awarded the certificate but I am unable to download the certificate, please help me with this
0 upvote
0 Reply
MHadgu on June 09, 2022
The 2018 inbound marketing course was taken away by hubspot removing my access to viewing and redeeming my certificate. What can I do to have access to my certificate for documentation purposes.
0 upvote
3 Replies
Member
June 10, 2022 12:52
Hi Jen, the course was created in 2018 I took the course in 2021 so I believe I am still with in the 25 month period. Who can I call or speak so that...read more
MGaMaz on May 25, 2022
Please can someone regenerate my certificate
0 upvote
3 Replies
Member
May 25, 2022 14:18
MGaMaz on May 25, 2022
Can someone PLEASE regenerate my certificate with the correct name on it
0 upvote
1 Reply
HubSpot Moderator
May 25, 2022 09:05
Hi @MGaMaz , Thank you for reaching out to us! Can you please let me know which certification this is for? Also, I want to confirm you...read more
DariaD on May 19, 2022
Quizes show incorrect answers for any option i choose. Every Quiz.
0 upvote
3 Replies
HubSpot Moderator
May 24, 2022 03:42
Hi @DariaD , Thank you for letting me know. Can you please send me a direct message with the link to this part of the quiz. I will be able to...read more
Solved
GMastroianni on May 16, 2022
Dear Hubspot Team, I took some certifications on Hubspot academy using my previous company email which has now been deleted. I would like to transfer the certifications to the personal email account. I have the certificates' link in case and pdf read more
0 upvote
4 Replies
Accepted Solution
Member
May 18, 2022 02:54
@APernell Thank you so much for your help!
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