GDPR

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Solved
jethrojones on December 03, 2025
I've been getting some spammy-looking form submissions, and then they started asking for deletion. Usually spammy stuff isn't a big deal because I don't think anyone is on the other end. But perhaps this is another way to do some phishing read more
0 upvote
4 Replies
Accepted solution
Hall of Famer | Partner
December 03, 2025 23:55
@jethrojones there you go: https://app-eu1.hubspot.com/l/product-updates/?rollout=180910 https://app-eu1.hubspot.com/l/product-updates/?roll...read more
Solved
BFlory on November 21, 2025
Hello everyone, I am really struggling to find the button in a contact to change his subscription status. When he desubscribed from all e-mails, it is very easy to change it (one time for example), because you get a button when trying to write a read more
0 upvote
10 Replies
Accepted solution
Hall of Famer | Partner
November 25, 2025 08:14
@BFlory in the left sidebar, first screenshot, move your mouse slightly over or under "Details über Kontakt". You should see a black line with a + ...read more
Solved
MSierwald on September 26, 2025
Is there a text module for the privacy policy for the Hubspot tracking code which you can add to cookie description and so on??
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
September 26, 2025 06:42
Hi @MSierwald , As a ready-to-use template, as far as I know: no. You would have to work with your legal team or an external data privac...read more
Solved
JColes23 on September 11, 2025
Is there a way the footer of an email template can change automatically depending on the recipients location (country) without using contact properties? If so, how?
Accepted solution
Hall of Famer | Partner
September 11, 2025 11:41
Hi @JColes23 , I've answered this question before here: https://community.hubspot.com/t5/Email-Marketing-Tool/Smart-Content-Creating-multiple...read more
Solved
swiss-oliver on September 10, 2025
Hi there, We'd like to allow our sales team to change subscription type opt-in/outs through changes in properties (I'm aware that this is not the intention of the subscription type tool) that then should be mirrored to the subscription types. Equal read more
0 upvote
2 Replies
Accepted solution
Recognized Expert
September 10, 2025 08:09
Hi @swiss-oliver What's the thinking behind doing this with extra properties and unnecessarily overcomplicating this rather sensitive topic?...read more
Solved
galvanA81 on August 15, 2025
Hello all, Hope someone can help me answer, how does the property "Marketing email confirmation status" logs info into itself? It not a property that can be manually edited. Already tried doing some research but what I find only explains in the read more
0 upvote
8 Replies
Accepted solution
Hall of Famer | Partner
August 15, 2025 10:23
@galvanA81 are you referring to the subscription checkbox? If so, no, this is not stored in a property. You can filter for it in contact lists, usi...read more
Solved
kate_unite on July 31, 2025
Hi Hubspot Hive-Mind: I have a small conundrum. We occasionally receive contacts from external sources in which DOI is collected (also for us) and thus GDPR compliant. When I import these contacts into Hubspot, we don't legally need to have them re- read more
0 upvote
2 Replies
Accepted solution
Hall of Famer | Partner
July 31, 2025 10:10
Hi @kate_unite , Could you confirm that the double opt-in in the settings is enabled? As far as I know, this option only becomes available wit...read more
Solved
PMelchert on July 22, 2025
Hi everyone, I’m trying to figure out the correct GDPR-compliant way to handle HubSpot cookies on our website, especially related to embedded forms. We know that HubSpot’s hubspotutk cookie tracks visitor identity and session information. However, read more
0 upvote
1 Reply
Accepted solution
Top Contributor | Platinum Partner
July 22, 2025 05:56
The hubspotutk cookie is mainly used for tracking visitors things like identifying returning users and pre-filling forms but it’s not essential for t...read more
Solved
HLosfelt on July 15, 2025
Hi! We have created a new domain for our marketing emails and I would like to add an unsubscribe link linked to it. I can not really find out how to proceed without impacting the current unsubscription link we have on our current domain. read more
0 upvote
2 Replies
Accepted solution
Thought Leader | Platinum Partner
July 15, 2025 05:20
Hey @HLosfelt there is only a single subscription page per HubSpot portal right now, as far as I know there's no way to have multiple subscription ...read more
DPirvu9 on July 03, 2025
Where is it?
0 upvote
6 Replies
Member
November 27, 2025 12:53
This was answered below and the superior product to Usercentrics is the free cookie scanner you can use from Captain Compliance: https://captainco...read more
Solved
BGW-Divotion on June 30, 2025
Hi there, I have implemented the tracking script to enable a configured Cookie banner, but the banner doesn't show on load. The website is built in Nuxt and served on Vercel. I have added a banner in HubSpot > Settings > Privacy &a read more
0 upvote
4 Replies
Accepted solution
Participant | Partner
July 01, 2025 09:17
Hi @BGW-Divotion Since the script loads and revokeCookieConsent works but showBanner returns false , this could be related to how Nuxt ...read more
ChrisEustace on June 27, 2025
We just released our CMS Module leveraging the security of Box and the flexiblity of HubSpot Sites. Have a look! https://sparkgridsoftware.com/2025/06/27/seamless-file-management-for-hubspot-membership-sites-introducing-our-box-cms-module/
0 upvote
1 Reply
Thought Leader
June 27, 2025 19:00
Awesome. Thanks for sharing @ChrisEustace 🙌
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