GDPR

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YunusChoi on June 28, 2022
Hi all smart people! Since the cookie policy banner takes 1/4 of the screen in mobile device, I'm trying to find where it can be edited. (See the attatched below, ugly size of the box 😥 ) I've already tried to shorten the text and decrease the read more
0 upvote
1 Reply
Hall of Famer | Partner
June 28, 2022 21:23
Hi @YunusChoi , You can find this information here: HOW TO: Customize Your Privacy Policy Banner Best regards
Rachel101 on June 21, 2022
We've implemented a very basic banner on our website that is just providing notice that there are cookies on the website with a link to privacy policy, etc. There is only a button to click "accept". If someone does not click "accept" on the b read more
0 upvote
3 Replies
Participant
June 22, 2022 16:00
Hi @mariomaier , thank you for your reply, but this isn't quite answering my question. My banner does not have a decline option. I only want to not...read more
EricaFontimedia on June 20, 2022
Hi everybody, I'm facing this issue since some weeks: when the user accept only the necessary cookies in CookieBot banner, the HubSpot form in an HubSpot page stay not visible. I've tryed a lot of different configurations, but neither sett read more
0 upvote
1 Reply
Community Manager
June 21, 2022 10:31
Hi @EricaFontimedia , Thanks for reaching out! I wanted to invite our subject matter experts to share their advice. Hi @Anton , @LMe...read more
Solved
JTay8 on June 17, 2022
Hey All! Has anyone found an elegant solution for cookie banners on external (Wordpress) AND HubSpot landing pages?? TLDR : Love any suggestions on plug-ins or solutions that work with HubSpot and Wordpress. Preferably without too much cod read more
0 upvote
3 Replies
Accepted Solution
Top Contributor | Platinum Partner
June 21, 2022 07:22
Hi @JTay8 - my personal preferation: Use CookieBot -> It works both with Hubspot and Wordpress (you just have to enter some javascript in your &...read more
Solved
Marcolì on June 13, 2022
Hi everyone, I want to share my experience with Cookie scanning (beta) and Cookie Banner, maybe someone could help me. Actually we have a cookie banner on my agency website and 2 subdomain, all with HubSpot cookie banner. We use Google Tag Mana read more
0 upvote
3 Replies
Accepted Solution
Top Contributor | Platinum Partner
June 14, 2022 01:54
Hi @TiphaineCuisset , @Marcolì , I've never used that cookie scanning feature before but I think this information present on the cookie bann...read more
Solved
Inna_Stem on June 07, 2022
Hello! The question is regarding cookie settings. When I click to ‘manage cookies’, the analytics cookies category is automatically set to decline (ticked already). Do you know if there is any way to change this (with a custom code maybe) to read more
0 upvote
1 Reply
Accepted Solution
Community Manager
June 08, 2022 11:41
Hi @Inna_Stem , Thank you for reaching out! Analytics Cookies do not fall within the ‘strictly necessary’ exemption. This means you nee...read more
Umut on May 18, 2022
We, as Funka Nu AB, are experts in digital accessibility. Here is a list of our quick findings of HubSpot's cookie banner (CMP): Many of these are WCAG violations. The banner is placed first in code but visually at the bottom of the page. T read more
1 upvote
1 Reply
Community Manager
May 19, 2022 15:12
Hi @Umut , Thanks for surfacing these issues. I have reported this to the team and the will investigate. Will update here once there is mor...read more
CMarritt on May 05, 2022
Basic details Wordpress Website CookieBot implemented using WP plugin HubSpot forms added using Shortcodes & HS plugin GTM is installed but neither HS or CookieBot is implemented via GTM - only plugins The issue CookieBot is blocking read more
0 upvote
2 Replies
Contributor
May 06, 2022 09:12
Hi Kristen, Thank you for your reply! After reading through the suggested posts in seems they are referring to a HubSpot website and ours is...read more
Solved
cgeorg on May 03, 2022
Hello, I'm trying to disable cookie notifications completely, as we'll use an external platfrorm. I've tried updating all cookie policies with turning off " Notify visitors that your site uses cookies " and also unpublish all policies. But t read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
May 03, 2022 23:40
Hi @cgeorg , These changes can take a moment to reflect on the live page. When did you make the change? Did you test this after deleting cooki...read more
Solved
Funina on May 03, 2022
Hi everyone, I would like to add another checkbox on my form under Notice and consent / legitimate interest (GDPR) section and it does nothing when I click on + Add another checkbox . Any idea why this is not working? KInd regards, Nina read more
1 upvote
6 Replies
Accepted Solution
Hall of Famer | Partner
May 03, 2022 02:07
Hi @Funina , This seems to be a browser-related issue. I just tried in Chrome and I'm experiencing the same as you do – nothing. Testing Edge,...read more
Solved
RKallok on April 20, 2022
Hello! My company does a lot of business internationally; we have GDPR and double opt-in in place. I noticed while updating some forms, there is a form element called "GDPR options" and we've been using "Legitimate interest". If we switc read more
0 upvote
2 Replies
Accepted Solution
Hall of Famer | Partner
April 20, 2022 10:21
Hi @RKallok , I'll preface my reply by saying that it does not constitute legal advice. You should always consult a legal professional when in...read more
Solved
LRund on April 06, 2022
We use HubSpot's Cookie policy on our web site. Currently apparently the policy don't work as it should but I have no way of confirming this (or knowledge how to do that). Is there a way to ensure / check that the policy functions as it should, mea read more
0 upvote
5 Replies
Accepted Solution
Hall of Famer | Partner
April 07, 2022 06:33
Hi @LRund , This articles explains how you can check which cookies are set in a browser: https://www.clym.io/how-to-find-out-what-cookies-are...read more
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