Hi HubSpot Community Support, We’re experiencing an issue with HubSpot Marketing Form submission notifications . Since May 20th , one specific recipient has stopped receiving notifications from our form, even though: The ema read more

Hi, I'm on the Marketing Hub Starter plan and currently sending email campaigns through HubSpot using hugh@pluralinnovations.com. I'd like to authenticate my domain (pluralinnovations.com) to remove the hs-send.com envelope sender and improve deliv read more

Hi HubSpot Team, We are using the Free Plan. One of our internal email addresses, [email], stopped receiving form submission notifications since May 20 . The email is correctly listed in the form notification recipients It was receivi read more

Hi Community, We've been using HubSpot Free to collect leads through our form and send internal notifications to multiple team emails. Since May 20 , one recipient has stopped receiving notifications even though: They were receiving them b read more

None of my emails are sending since i signed up. Any help?

I ran some tests trying to find the exact numbers of unsubscribed contacts from various subscription types, and I noticed some discrepancy between the 2 ways to identifies opt outs. Question: When creating a list, should I expect to see th read more

Not authorized Hold on. Your email sending capabilities are on hold for a bit due to a deliverability concern. A member of the HubSpot email team will contact you soon. i am getting error and email is not getting send

Hi, When making lists of contacts I want to be able to exlude contacts where I get the message "There was an issue sending an email to this contact." I don't want to turn them into a marketing contact. How can I filter them out of a list whe read more

This week we have sent an email marketing campaign. 38 contacts, 35 delivered, 3 bounced, zero not sent. However of the 7 marked open, there are a couple which on further digging were actually not sent - see example below. I am not here to debate w read more

I sent me first email marketing campaign with success, but my email address looks like it has an incorrect format. Is there guidance on how this should be set up? I'd like to remove all of the BF10x...+,=....?

Hi Hubspot community, We are encountering a strange issue, and any insights will be appreciated. We usually alternate the sender of our marketing emails between our two directors. However, we've recently noticed a consistent 4-5% difference read more

Hi all, We’re experiencing a challenge with how HubSpot handles double opt-in, and I’d like to hear if others are facing the same. As it stands, double opt-in in HubSpot is applied globally and not differentiated by communication type. This read more