So i made a free Hubspot account a few minutes ago and i sent an invite to my supperior as an super admin . but after they complete the setup this message pops up . Does any one know what is causing it and how to resolve it ?
Hey @DavorGj, Welcome to our Community!
If you’re inactive in your HubSpot account after 24 hours, you will automatically be logged out, even if you select Remember Me when logging in. If your session remains active, and you selected Remember Me, you will only need to re-login after 28 days.
As per the documentation here, you can extend the duration by adjusting the timeout duration accordingly. That said, do note that once the account is inactive, you will still be logged out. This is due to security measures to protect your data.
I hope the above helps clarify.
Kindly,
Pam