Hello!
We want to transfer changes to another system by using workflows. Although access to the target URL is possible with a browser, HubSpot cannot access it and reports a timeout. Is it possible to view more details like the Stack somehow?
Kind regards,
Jan
Hi @JVölker,
Are you talking about workflow webhooks? If so, the target URL would time out after 30 seconds of processing.
Hope that helps.
Hi @tominal ,
when testing against my URL with Postman it takes 4 sec. at the longest.
Thank you anyway!
Perhaps the target URL doesn’t like HubSpot 
. Are you calling the target URL over HTTPS? Does the target URL need an IP/domain (like HubSpot) allowlisted? Also, is your Postman request body 100% correct according to the data a workflow webhook would send out?
https://legacydocs.hubspot.com/docs/methods/workflows/webhook_information
Hope that helps.
I don’t hope so @tominal 
And yes, I refer to workflows in webhoks.
Yes, I’m testing with HTTPS and the HubSpot-Domain IPs should be allowed as well (network company checked that already). The test body was taken from a workflow webhook test against a url-service to collect posts.
Maybe someone else can hop in here as well to double check on anything else.
I also don’t know of any way to get more information than what is displayed to us in the event details of a webhook trigger.
I did some further analysis and apparently there is a problem with the ssl certificate chain although the browser does accept it. Using
openssl s_client -connect <domain>:<port>/<urlextension> -servername https://<domain>
revealed the problem that although root and intermediate certificate were in the keystore there were not assigned to the right alias of the private key. After having fixed that the workflow does as expected.