Setting up workflows with webhooks:

Developer Support APIs & Integrations
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Subject: Inquiry Regarding HubSpot Webhook Integration

We have some inquiries regarding the integration of a HubSpot webhook.

We would like to send a webhook request to our server whenever the value of the ‘Remaining days of free trial’ custom property in Deals is changed, utilizing the Workflows feature.

Specifically, we want to receive the webhook when the Marketing Manager changes the value of this particular column on the Deal page.

We have configured our development server address for this purpose, but we are experiencing webhook timeouts during development. Interestingly, when testing within the site, errors occur, but when calling the webhook URL externally, it is working correctly.

We would greatly appreciate it if you could provide us with detailed information about the re

ason for this error.

Thank you.

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Hey, @hyojung :waving_hand: Looking at the documentation, I believe the discrepancy you are seeing when executing your code in or outside a workflow, is this detail — “Webhook actions are regulated separately from other workflow processes. This is done to streamline workflow and webhook performance. When a webhook is slow or times out, the workflow action may take longer than expected to execute.”

Are you getting a 4XX or 5XX error returned? In addition to the timeout warning shown in your screenshot?

Thanks for the additional information! — Jaycee

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It seems that the request is immediately terminated without returning a 4XX or 5XX status code, and it could be due to DNS caching. Can you help me clear the DNS cache?