1.Do Hubspot have Update API for tickets other than channel logs?
2.To know the association between contacts, tickets and companies there is a long process. Is there any other way to the relation between them.
1.Do Hubspot have Update API for tickets other than channel logs?
2.To know the association between contacts, tickets and companies there is a long process. Is there any other way to the relation between them.
@JNallareddy Here’s the API for Tickets: Accounts Dashboard | HubSpot
You can do just about anything with that API.
You can also get all the associations by type, for example:
Contacts: /crm/v4/objects/tickets/{ticketId}/associations/contact
Company: /crm/v4/objects/tickets/{ticketId}/associations/company
Hi @MrJustinGivens
Thank you for the reply.
Q1)But i need to know tickets that are modified within a specific range of time. The time range should be mentioned by us.
Q2)for example i have 1L tickets, to know the association for that do i need to hit 1L apis only for contacts?
@JNallareddy Then you need to use the search API for tickets.
/crm/v3/objects/tickets/search
You can then filter off the last modified time or other properties.
Hi @MrJustinGivens
Thank you for the solution!!
I have one more question
I need to know the association for between contacts , Tickets , compnaies in one API instead hitting indivisual api for every ticket ID.