Hello,
when an Inbox is connected to HubSpot, contacts can automatically be generated when unknown e-mail adresses are contacted (as described here) .
I would like to create workflows that are triggered when this happens, but so far i haven´t been able to indentify the correct trigger.
Maybe someone knows a solution for this?
Regards
Hi @TClauer,
These should be contacts with Original drill-down 1 “SALES” or “Extension”, you can find an explanation of this property here: Understand Original and Latest source properties
If you want to be 100% sure, find the “View all properties” button in the left sidebar of the contact and search for “Original drill-down 1”. The value in there is the value that you’re looking for and uniquely identifying these contacts.
Hope this helps!
Very helpful, thanks for the advise!