Our website uses Mavenoid as a chat/forms pop-up tool*.
To trigger the opening of Mavenoid I need to call:
mavenoid.push({ event: 'assistant-open' })
So far I haven’t been able to find a way to use CTAs to open Mavenoid reliably.
I thought I might be able to hijack the click on a text/button CTA embed to open mavenoid.
I tried a few different CTA types and using the CTA JS API to listen to the click and then cancel the CTA action. I managed to use the click event, on url CTA buttons, but couldn’t stop the page reloading or changing (even if I configure the CTA URL the same as the page the CTA is on).
Has anyone managed to achieve this?
*We do this because we need to pull in sales team scheduling data from our corporate address book. HubSpot meting links won’t work for us at our scale.
Yes, that makes sense to use custom events. It’s a shame that we would be abandoning CTAs to acheive this, as it means we will have data spread across multiple data models / reports.
Hi @OJ_ONT thanks so much for confirming the solution @Brenner suggested is helpful for this scenario. This will help future members coming with the same goal ! If you would like to see this feature live within the default HubSpot CTAs tool, I highly recommend to request this feature in our Ideas Forum by submitting or voting a similar idea. The Product teams are constantly monitoring this forum to prioritize features that will enhance the platform so I highly encourage your contributions - Josefina, Community Moderator
- Josefina, Community Moderator