I am looking for there to be a way to create a ticket tag that will notify my team when a ticket is expired or past its date. If there was a value that would be able to pull “todays date” every day and update the tickets we would be able to use the tags to find tickets that are past due.
Related topics
| Topic | Replies | Views | Activity | |
|---|---|---|---|---|
| Add tags for tickets | 47 | 20887 | July 30, 2025 | |
| View ticket tags in Tasking | 0 | 171 | December 16, 2024 | |
| Ticket Tags/SLA By Status | 5 | 2352 | May 15, 2025 | |
| Labels throughout tickets/tasks/mails/calls | 1 | 760 | December 1, 2023 | |
| Date sensitive countdown tags from creation date in tickets | 0 | 147 | January 3, 2025 |