Hey there, I’m having some trouble trying to connect files to support tickets via the API, I tried following other people’s examples, and yet nothing changed. Can anyone help me out?
Hey @LBarnowski I think attachments are done using the notes api. You’ll need to add an attachment to the note and then associate with the ticket.
hi tom is that the attachments note showing on attachments fields?
because i already associate note with the ticket but the attachment not showing the file.