Telephony Integration

Develop, Build & Integrate APIs & Integrations
1

Hi,

We have few clients that are using our hosted PBX and they want us to integrate with Hubspot. We have done integration with Salesforce and Zoho CRM so we have good experince in this field.

I have been trying to find some CTI information and having hard time getting such data from the Hubspot website. Can someone provide some help in regards to CTI integration (click to call, screen pop, call logs etc) please?

Thanks

2

Welcome, @dcsmtl.

If you wish to develop a calling integration with HubSpot, it sounds like you are looking for our Calling Extension SDK.

Please let me know if I have misunderstood you.

3

Hi Isaac,

This seems like what I want.

Thanks.

4

Glad to hear it, @dcsmtl!

5

Hi! For integrating your cloud hosted PBX with HubSpot, HubSpot’s CRM Extensions API and Calling API enable CTI features like click-to-call, screen pop-ups, and call logging. These APIs are designed to support seamless telephony integrations, similar to what you’ve done with Salesforce and Zoho. Alternatively, TeleCMI offers direct integration with HubSpot, providing a smooth setup for call handling and CRM syncing, which could save time and offer scalability for your clients. Hope this helps!