|
Prevent previously closed tickets from reopening.
|
103
|
36895
|
May 25, 2026
|
|
Automatically reopen closed tickets when they receive a reply from the customer
|
32
|
22332
|
February 21, 2024
|
|
Separate email threads on tickets all re-opening
|
3
|
920
|
October 18, 2024
|
|
Merge support conversations together
|
39
|
13892
|
April 15, 2026
|
|
Ticket creation email and response related to the ticket
|
0
|
501
|
August 19, 2021
|