When I click on the conversations in the menu I get the following error message:
I can’t use / assess the conversations view anymoe
Hi @Michiel1010,
Can you please collect a har file and send along a video of what you are experiencing?
Additionally, are other users experiencing this as well?
Thank you,
Jenny
I can’t upload the har file. I have renamed it to a png file but it is too big 8MB
No other users are experiencing this.
We are evaluating the product for our sales and marketing activities
Hi @Michiel1010
Thank you for your patience. Are you still experiencing this issue? If you can direct message me a video of the behavior, that would be great!
Thank you,
Jenny
The problem is now solved. I don’t know why but I can now access the conversations view again