Hey everyone,
I wanted to share a quick fix I found after running into an issue where one of my HubSpot workflows wasn’t triggering the way I expected.
Here’s what was happening:
The workflow was set up to send an internal notification when a contact filled out a form, but it didn’t seem to activate consistently.
What I discovered and how I fixed it:
- I double-checked the enrollment triggers — the form submission field was correct, but the filter logic needed an “OR” condition instead of “AND.”
- I verified that the workflow was turned on (not just saved).
- Under the “Re-enrollment” settings, I enabled contacts to re-enroll if they filled out the form again.
- Finally, I tested it using a new contact record instead of one that was already in the workflow.
After these adjustments, everything started working perfectly — the automation now fires every time someone submits the form.
Hopefully this helps someone else facing the same problem. HubSpot workflows are powerful, but those little settings can make a big difference!
Best,
Jerick Lumbos
Label: Workflows / Automation / Forms