It would be really helpful to filter contacts and/or lists by secondary email. When we run a list using the email filter, all the names won’t populate. So, then we import those “new” contacts with our organization’s required data points, and then import says “updated # of contacts” because the contacts already exist. Then, we have to go in manually to switch the secondary email to the primary email. If we had this property, we could easily run a workflow to switch the emails of those specific prospects/customers.
In addition, sometimes the above doesn’t happen so our database is being cluttered by duplicates due to this issue.
It is causing a CRM data integrity problem as well as taking a lot of benefical time away from other responsibilities.
Please assist with a secondary contact property/filter option!
Status: Idea Submitted