Revops Certification showing wrong name

Academy
1

My Revops certificate is showing Ewemade Michael Ikponmwosa instead of Ewemade Mond

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ay Ikponmwosa

3

Hey @Ewemade20,

Thanks for reaching out here!

I see that you’re looking to have the name on your certificate changed. Would you mind confirming that you’ve followed the steps editing the name seen on your HubSpot User Profile, like seen here:

If that doesn’t work, would you mind also attempting to clear your cache and try again?

Let us know if that works for you!

Sam, Community Manager

4

Hi @Ewemade20, this usually happens when the name on your HubSpot Academy profile doesn’t match the name you actually want displayed on the certificate it pulls directly from your profile settings, not the name you registered with initially.

Try this:

  1. Go to your HubSpot Academy account settings/profile and check the “Full Name” field — update it to “Ewemade Mond” (or however you want it to appear)
  2. Save the change
  3. Since certificates are usually generated at the time of completion, you may need to reach out to Academy support to have this specific certificate regenerated with the corrected name — updating your profile going forward won’t retroactively fix an already-issued certificate