Restore previous workflow

Marketing & Content Hub Lists, Lead Scoring & Workflows
1

Help! A co-worker went in and changed workflows which is causing major problems for me and each of our segments. I am at a loss as to how to restore the original workflows that I designed, tested, and had approved with our board of directors. I have a support ticket in with Hubspot right now. Any advice is appreciated. Thanks in advance.

2

Hi @StefanieSmith,

Working with Support on this issue will be the best way to get a response specific to your portal. Reverting workflows back is not currently a functionality of the tool, however there is an Idea in our Ideas forum requesting this functionality.

I would recommend giving it an upvote if you haven’t already to improve the likelihood of this feature being implemented in the future :slightly_smiling_face:

Thanks,
Jenny

3

Thanks, Jenny!

I am working directly with Hubspot, just hoping this is something that can be added as a Hubspot feature because there is not currently a way to give “read only” access to workflows. If “read only” had been an option, I may not be in this predicament with a careless colleague. Hubspot has been helpful, they just do not have the capacity to restore workflows at this time.

4

Hi Everyone!
I have found this idea where a customer is asking for a workflow undo option. It has already some votes so I invite you guys to upvote it too!
Remember: The more upvotes an idea post has, the better the likelihood of getting it implemented :slightly_smiling_face:

5

jesus, the more i use hubspot the more functioanlity i find that’s missing, for YEARS, and lingering on ‘suggestions with votes’…how do you have a revision history but no way to unwind it!!!

6

Hello @StefanieSmith,

I’m a product manager at Rewind. We’re currently building a backup and restore solution that will allow you to undo the broken workflows. I’s love to have a chat with you to understand your HubSpot restore needs. Here’s my email, please feel free to reach out to me: maria.korolenko[at]rewind.io

Here’s more information on backup for HubSpot: Hubspot Backups and Cloud Data Protection - Rewind

7

Definitely needed. i mistakenly deleted an action and all other actions under it. would be very useful to be able to revert to a previous version. I can see the other versions so would think i can also revert to it!

8

Hi there, I understand your frustration. A situation like this—where an accidental change to a workflow causes significant issues across your segments—is exactly what my app, WorkflowGuard, is built to prevent and fix.

Here’s how WorkflowGuard would have helped you:

  • Automatic Versioning & Backup: WorkflowGuard automatically creates a new version of a workflow whenever it is modified. The original, approved workflows you designed would have been saved as separate, restorable versions.
  • Instant Rollback: You wouldn’t need to wait for a support ticket. WorkflowGuard allows you to instantly restore any workflow to a previous, correct version with just one click, solving the problem immediately and minimizing the negative impact on your segments.
  • Complete Audit Trail: You would have a clear record of who made the change and when, providing accountability and helping you prevent similar issues in the future.

While HubSpot doesn’t offer a native way to restore a previous workflow version, WorkflowGuard provides that critical missing functionality, acting as a safety net for your automation.

[Link for WorkflowGuard app]