Hi, I am looking to reactivate my account. The link that is supposed to go to a form to do so is not working. I’ve tried clicking the page directly, and from admin responses to other people and the form will not come up. Can you please help me? I’m about to loose 1000 email addresses!
Thank you,
Stormie
Hi @StormieBrooks,
You’re correct, the form on this page seems to be broken currently: Recover your inactive HubSpot account
Due to the week of rest, the community managers are not immediately available but they should be again next week. @kvlschaefer @MiaSrebrnjak could you look at this?
Until then, Stormie, there isn’t anything you can do, unfortunately. You’ll have to wait.
Best regards!
Hi @karstenkoehler, thank you for the tag!
@StormieBrooks we apologize for the inconvenience, I’ve flagged the problem with the form to our Knowledge base team.
I will have a look at your account status myself in the meantime and will need some additional information – I’ll follow up with you directly!
Mia, Community team
Thank you, Mia! I’ll watch out for your message. I’m excited to get the account back 
Thank you @StormieBrooks! You should see my message in your Community inbox!
For other Community members who might be experiencing a similar issue:
Our Knowledge base team is working on an update to the abovementioned help article, but if you need to reach out to Support regarding your account access in the meantime, you can use the alternative form at the end of this Knowledge base article.
Thanks,
Mia, Community team