Hi everyone,
I am trying to reactivate an old account that I let lapse. It has recognised that I have / had an account and when I continue with the account suggested below, I then get greeted with essentially a blank screen.
Any suggestions would be welcomed and appreciated.
Thank you.
Hi @MBright,
you can request the recovery of your account by submitting the form at the end of this page: Recover your inactive HubSpot account
Best regards!
Hi @karstenkoehler , thank you for responding.
It is showing that I have an account. I am not receiving the “you have no accounts” pop-up your link is referring to.
@MBright if you’re not seeing your previously created account and don’t have a paid subscription, the form is still your best option.
Thanks @karstenkoehler will proceed with that.

