When creating a product, the user is unable to edit the internal form within HubSpot. When creating a contact, company, deal or ticket, the user can edit the form to require or show properties that are important to their business. This functionality should be enabled for all internal creation forms within HubSpot.
As can be seen above, the user is able to edit the contact creation form. The below image is the product creation form that does not have this edit feature allowed.
Hubspot keeps talking about how this software can be used for B2C as well as B2B, but they’ve essentially designed a single B2B concept, and require everyone else to tailor for it. Now, we can’t even edit products to further make B2C a reality, so without this, Hubspot is absolutely a non-starter.