Hi
I want to send out a bulk marketing email, personalized to each recipients 1st name.
However when I send out a test email it’s saying " Hi customer".
What do I need to do to personalize it please?
Hi @RStone4,
When you’re sending a test email, there are two drop downs, one for the test recipient, one for the contact you want to preview the email for. The second is empty by default. Can you confirm that you filled it out?
Best regards
Thanks for comeing back to me Karsten
Yes, when I fill the the 2nd drop down, it does include their 1st name.
However.. I want to send a bulk email to many recipients. How can I do that please?
Hi @RStone4,
By using the test feature, you’re just verifying whether personalization works. If you want to test multiple contacts, you’ll have to do one admirer another.
When you want to send the email for real, you need to finalise everything in the Recipients tab of the email editor.
Let me know if you have any follow up questions!
Thanks again Karsten. Personalized bulk email launched successfully. Thanks for your help. Rob
Create an email Template. Once open, utilize the Personalization token highlighted at the bottom of the blank e-mail to insert known fields. then save/update your template.