Override Call Button For Custom Call Behaviour

Develop, Build & Integrate APIs & Integrations
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1

How can I override or replace the Hubspot call button to resolve the call with different software?

I would need to send the contact information (name and phone number) and the user’s ID, perhaps by a webhook, to a different app when the call button is pressed.

2

Hi @TBennison

You could create a Custom CRM Card that opens your preferred calling software.

If you look at that page – and it looks like a foreign language – then let me know.

I’m a HubSpot Geek and I enjoy these things (yes, I need to get out more).

Have fun

Mike

Here to learn more about HubSpot and share my HubSpot Knowledge. I’m the founder of Webalite a Gold HubSpot Partner Agency based in Wellington, New Zealand and the founder of Portal-iQ the world’s first automated HubSpot Portal Audit that helps you work smarter with HubSpot.