Good morning, I managed to install the HubSpot add-in on Outlook for Mac. However, every time I write an email, I encounter the following error: “An error occurred while saving your associations.” The error appears as soon as I enter a recipient’s email address, and the HubSpot tracking address is added in BCC. I have selected both the email logging and tracking options. I cannot figure out what is causing this issue, as the emails sent are still logged and tracked. Can you help me? Thank you very much.
Hi, @Sim19
Thanks for your post! I am sorry to hear you are having this issue. That is definitely unexpected. I’d like to invite some of our community champions to the conversation — hey @franksteiner79 @Crystal_Hopper @TomM2, do you have any additional troubleshooting tips for @Sim19?
Thank you very much for taking a look! — Jaycee
Oh goodness! @Sim19, sorry this is happening. I wish I had a Mac available so I could look into this for you. I’m sure one of the others will have better luck helping you.