Outlook add-in issue

Hello All,

We are an MSP, a client of ours is using the outlook add-in. We have run into a strange issue, the add in causes blinking or flashing in outlook but, only in a reply and only with hyper links. I deleted the sidekick files as per the suggestions in other questions. Are there any other trouble shooting steps we should take?

Hello @KOlson27 welcome to our Community!

I want to share this knowledge base with more information about troubleshooting the HubSpot Sales Outlook desktop add-in.

Could you please confirm you have the most updated version of the add-in? When you click close still blinking or flashing on outlook?

Kindly,

Pam