It would be really helpful if the main ticket view could display the company/organisation name.
Hey @SunnyH,
I believe that you can add that using the “Edit columns” button. I’ve attached a screenshot.
Is this the screen that you meant? Or was there another page?
Best,
Ryan
@KinseySullivan : I posted on the community a workaround to have the company name, ticket ID and the conversation subject in the ticket name. It would be possible to manipulate it a little to have contact name in it too: https://community.hubspot.com/t5/Tips-Tricks-Best-Practices/Formatting-Ticket-Names/m-p/823933#M5969