I can't complete the exercise

Academy HubSpot Academy Support
1

Hello, HubSpot Academy team:

I am currently working on a HubSpot certification, and as part of the practical exercises, I am asked to schedule a meeting on behalf of another person.

The issue is that my current account is a Free account, and according to the information available on HubSpot, this feature requires a compatible paid subscription. For this reason, I cannot complete that exercise exactly as requested.

I would like to kindly ask you for one of the following options:

  1. A valid alternative to complete that exercise within a Free account, or
  2. Access to a practice environment that has this functionality enabled.

My intention is to proceed correctly with all the exercises and complete the certification process by meeting the established requirements.

I greatly appreciate your help and guidance.

Best regards,
Adrian Balanta
balantaadrian395@gmail.com

2

Hi @AdrianBalanta,

That’s correct - booking a meeting on behalf of another user requires an assigned Sales Hub or Service Hub Professional/Enterprise seat; it’s not available on Free.

You can start a free 14-day Sales Hub Professional trial on your portal. This unlocks the “Host” dropdown in the meeting scheduler, letting you book for another user (they’ll need their calendar connected with sync turned on).

I’d also suggest reaching out directly to HubSpot Academy support to flag that this exercise requires paid functionality not available on Free - they may be able to point you to an approved alternative.

Best Regards

If this helped move the needle for you, feel free to mark it as the solution - it’ll help others hitting the same issue find it faster.