Practical exercise locked in Sales Software certification due to Free account

Hi, I am working on a HubSpot certification on my own, and the exercise “ (CRM) Schedule a meeting on behalf of another person” cannot be completed in my account because it requires a feature not available in my portal (my account is free, and the feature needed to complete it requires other permissions).

Therefore, the exercise remains blocked even though I followed the practice correctly.
Is there a way for you to review it, mark it as valid, or suggest an alternative?
Thank you. (It is currently in an incomplete state). Please help with a solution regarding this.

Hey!

Here’s a walkthrough on the Sales Hub Software Certification itself, which covers this in more detail:

HubSpot Sales Hub Software Certification | RevPartners

Booking a meeting on behalf of another user requires an assigned Sales Hub or Service Hub Professional/Enterprise seat; it’s not available on Free.

Could leaving it in a “not completed”/“incomplete” state cause an issue upon completing the certification?

That shouldn’t cause a problem.

Is your seat free and not paid subscription?

Yes, my account is free. So I shouldn’t worry since it’s a platform “error” and not mine?

You need a paid subscription to successfully complete the certification. Without a paid seat, you will not be able to get it.