No loggin code received.

Smart CRM & Sales Hub Account & Settings
1

I am trying to enter in hubspot but I never received the code in the email.

I have check in spam or in antoher folder using the look for option. But not code received.

I received another emails as Task,… but not the code to loggin.

What can I do?

2

Hi @danielbo74,

Thank you for reaching out!

Could you submit the form at the bottom of this article? Someone will be in touch

Thank you!

Best,

Kristen

3

My partner with the email: cannot enter because of systema asks for a code.

But he does not received the email with the code.

We have check it in spam and look for the email in another folder, but no email is received. So now he has the acount blocked.

what can we do?

Best regards/最好的祝福
Daniel Bezares
TECNIMETAL

Skype:tecnimetal
Tlf: 0034 91 355 58 07
www.tecnimetalsa.com

4

Hi @danielbo74,

Thank you for reaching out!

Can you have your partner try the suggested steps from this help article and this help article for receiving HubSpot system emails?

If they still do not receive the login code, please have them fill out this form at the bottom of this article. A member of the Support team will be in touch to assist you.

Thank you,

Kristen

5

Dear Kristen,
I have follow the instructions and we continue without received the email
with the code.
We received email from HubSpot as notification of tasks, but not the email
with the code to verify identity.

6

Hi @danielbo74,

Thank you for the update, and I apologize for the inconvenience with the login code email.

Can you or your colleague please fill out this form to get assistance from our support team? I would recommend including the steps you took and any additional details in the form submission for the team to assist you.

Thank you,

Kristen