Can anyone tell me why I am getting multiple notifications from the same email? Hubspot keeps notifing me that my recipient had opened the email that I sent him. This may happen 4 or 5 times for each individual email. Does this mean that the person opened the email, read it then opened it again and again? It’s anoying, but I would still like to keep notifications on.
Hey @JMastoloni
You need to make sure the correct notification settings for your emails are enabled you can go through this article and correct the settings: Not receiving HubSpot system or notification emails
check your notification settings in emails from noreply@hubspot.com in your inbox.
Let me know if you have any follow-up questions.
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I have this same problem and there is no notification setting that fixes it. Multiple notifications in the iphone app that my email was opened, but my contacts are not opening and closing my emails multiple times within 3 minutes.
I did not see anything that would solve my problem. I am receiving multiple open confirmations from certain emails that I sent. This is not happening with all of my customers, just a few. I believe that there is some communications loop where their mailserver is pinging my GMail server. So I will be notified 5-10 times that a certain customer has opened my email.
I keep getting notifications on my Android and Samsung Tablet about 3 emails. One was sent over tw’o years ago and has been ‘opened’ more than 130 times, one from over a year ago and has been ‘opened’ dozens of times and more recently another that has been ‘opened’ 30 times in just over a month. What is going on? I can’t find any notification setting that turns them off or stops it happening.