When a costumer subscribe to a form I want them to be enrolled in an active list (trial list). Two weeks after that, I want them to be removed from this list and enrolled in another active one (free list).
Is there any way I can do that? I know I can only enrol/remove from static lists using workflows, but maybe there’s a catch I’m missing.
Hey @CNonato, thanks for reaching out! This is a great question.
Since you’re using active lists, you just need to ensure that the contact meets/no longer meets the needed criteria to be removed from one list and added to another. Do you have a property like “status” that you could use? So:
You add “Status” = “Trial” to your trial active list criteria and “Status” = “Free” to your free active list criteria
Contact fills out form and has “Status” set to “Trial” (either through a hidden form field or a workflow)
You have a workflow that waits 2 weeks and then sets “Status” to “Free”