Hi all,
Today’s question is how to modify what is sent in the HubSpot notification emails.
For example, in the New Submission on Collected Forms email, I’d like to add a source line so I can quickly identify the contact’s source. I can see I can create a Workflow for this, but can I edit the actual notification email?
Hi @DJames79,
This is unfortunately not possible at this stage. However, other users have requested this before: https://community.hubspot.com/t5/HubSpot-Ideas/Customize-Form-Submission-Notification-Email/idi-p/7403
These requests submitted to the HubSpot Ideas section of the community are reviewed by the HubSpot product team, based on their popularity and the assumed demand. I’d recommend commenting and upvoting.
You can also help other HubSpot users find this request more easily (and drive traction) by accepting my reply as a solution. I’d appreciate it, too.
The best workaround at the moment would indeed be a contact-based workflow and custom internal email notification.
Have a great day!