When a form is submitted, i get a direct notification email with the form attached.
Problem is - the form itself it cut off. I want to see everything to skip a click into hubspot to see info. Also so i can forward it.
Is there a setting I can adjust? or should i make a workflow to mitigate?
Thanks!
Hi @LWohlman,
The default notifications themselves cannot be customized, no. And like you already suggested, yes, workflows could be workaround here.
You would turn off the form submission notification, then create a contact-based workflow that enrolls contacts upon form submission, then send an internal email notification. In the email notification, you would place personalization tokens for all fields used on the form.
Best regards!
Is there a way to see the fields used on a notification? The built-in notifications use information that does not seem to be available to us, such as the company logo and a link back to the contact in HS. It would be great to be able to copy and paste these into our email.