Hello
I am trying to make changes to my meetings and constantly getting an error message. This happens when I add a title, change the duration or availability. When I click save I get a message to say ’
I am on a free plan and have one default booking link. I’ve tried incognito, two different browsers, cleared cache and disabled extensions. Can anyone help?
Thanks
Hello! I see you did the standard items to check for this issue, I didn’t see that you removed the integration to your meeting calendar, and then re-established that link. Have you tried that?
I have also tried that and that hasn’t fixed the issue sadly. It only seems to be happening for one user also.
Hi @TBGGill,
Check for calendar permission issues
Even if the calendar is connected, sometimes it might not have full access. Try disconnecting and reconnecting it again, and make sure you allow all permissions (especially for managing availability and events).
Use HubSpot’s built-in troubleshooting tool
This feature can help identify if something in your availability settings is causing the issue. Here’s how to use it:
Try from a different device or network
Even though you’ve already tried incognito and different browsers (great work!), trying from a different device or internet connection (like mobile hotspot) might help rule out any local network issues.If it still doesn’t work after these steps, it might be a deeper issue on HubSpot’s side in that case, reaching out to HubSpot Support directly would be the best option.
Thank you for your detailed reply. Unfortunately none of those solutions resolved the issue. HubSpot are unable to offer further support as I am on a free plan sadly.