Location and Browser on Chat

Status: Idea Submitted

fyanko May 8, 2024, 4:29pm 1

Show IP & Location of contact and also the browser used when having Live Chat

Topic		Replies	Views
Provide more info in chat about device type, location, browser type, source, etc. HubSpot Ideas conversations-inbox	14	5513	December 18, 2024
Log visitors IP address immediately in chat HubSpot Ideas conversations-inbox	51	28070	June 2, 2025
visitor data: browser, location, IP address, etc Tickets & Conversations enterprise , chat	2	1502	April 11, 2024
Live Chat analysis by device HubSpot Ideas conversations-inbox	0	404	August 10, 2020
Breakdown by device in conversations reporting HubSpot Ideas reports	0	401	January 19, 2021